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Patient Access Registration Coordinator
2 months ago
Responsibilities:
* Greet and assist patients and visitors in a courteous and professional manner
* Obtain and verify patient demographic, financial, and insurance information
* Register and schedule patients for appointments, tests, and procedures
* Collect and process co-pays, deductibles, and balances due at the time of service
* Provide patients with information on financial assistance, payment plans, and charity care
* Explain and obtain signatures on consent forms, policies, and disclosures
* Provide patients with directions, maps, and parking information
* Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care
* Document and update patient records in the electronic health system
* Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications
Requirements:
* Customer service experience, preferably in a healthcare setting
* Demonstrated proficiency in computer skills, including Microsoft Office, internet, and email
* Preferred qualifications: high school diploma or equivalent, experience with Epic, and ability to work in a fast-paced environment
Physical Requirements:
* Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs
* Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately
* Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
Benefits:
* Competitive hourly rate
* Generous benefits package
* Opportunities for professional growth and development
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
At Intermountain Health, we are committed to providing a work environment that is inclusive, equitable, and respectful. We are an equal opportunity employer and welcome applications from diverse candidates.
