Retail Sales Supervisor

2 weeks ago


San Francisco, California, United States The Spice and Tea Exchange Full time

Are you passionate about culinary delights? Do you have an appreciation for premium teas, gourmet spices, and unique flavor profiles? If you thrive in a creative environment, we have an exciting opportunity for you at The Spice & Tea Exchange, a specialty retail establishment dedicated to offering a wide array of spices, herbs, teas, and related products.

Position Overview: As a seasoned Floor Lead, you will play a crucial role in ensuring that our store operates smoothly and adheres to all established standards and procedures. Your leadership will help create an exceptional experience for our guests.

Key Responsibilities:

  • Ensure compliance with all operational standards and procedures related to daily store management.
  • Assist Store Managers by coaching and developing team members, while monitoring and evaluating job performance.
  • Track and implement strategies based on key performance indicators to support team members in achieving sales targets.
  • Manage communication through the store's generic email account in the absence of Store or Assistant Managers.
  • Relay important updates to the Store Manager and staff as necessary.
  • Label merchandise accurately and assist in the creation of product labels.
  • Blend and package products as required.
  • Support inventory management, including registrations and write-offs.
  • Maintain product availability by stocking shelves and assisting with physical inventory counts.
  • Build rapport with guests to encourage repeat visits and positive word-of-mouth.
  • Promote The Spice & Tea Exchange brand consistently while in uniform.
  • Ensure daily deposits are made in the absence of the Store Manager.
  • Implement security measures to protect merchandise.
  • Balance and reconcile the cash register at the beginning and end of each business day.
  • Contribute to a cohesive team environment by actively participating in team efforts.

Qualifications:

  • High School Diploma or GED.
  • 1-3 years of experience in retail management.
  • Proficient in computer skills, including Google Office and POS/Inventory systems.
  • Availability for weekdays and weekends, including mornings, afternoons, and late evenings.

Compensation: $21.00 per hour

The Spice & Tea Exchange is dedicated to creating and sharing the experience of a more flavorful life. Founded in 2008, we have grown from a small shop into a nationwide franchise, driven by a passion for quality ingredients and exceptional customer experiences. If you are eager to inspire others and contribute to a vibrant team, we invite you to explore this opportunity.



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