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Retail Sales and Service Supervisor
2 months ago
- POSITION OVERVIEW
- CANDIDATE PROFILE
Position Overview:
As a Sales and Service Leader, you will play a pivotal role in enhancing the shopping experience for our clientele. You will lead a dedicated team of Coordinators and Beauty Advisors, providing the necessary support and guidance to help them thrive in their roles. If you possess a strong passion for retail and team leadership, this position is tailored for you.
Key Responsibilities:
- Enhancing Sales and Service Experiences: Ensure the delivery of sales and service experiences that align with our esteemed standards.
- Team Support and Coaching: Mentor and guide team members in sales techniques, customer service, and operational excellence.
- Executing Client Engagement and Sales Strategies: Implement our client service model and sales strategies to foster customer interaction.
- Maintaining Compliance with Standards: Uphold store standards to ensure a professional and welcoming environment.
- Fostering Client Loyalty: Promote client loyalty initiatives and monitor key performance indicators (KPIs) to gauge success.
- Previous leadership experience in retail sales or customer service.
- A genuine passion for client engagement and teamwork.
- Excellent communication skills with the ability to manage multiple tasks.
- Adaptability to changing priorities in a retail environment.
- Flexible availability to accommodate peak retail hours.
- Consistent and reliable attendance record.
- Physical capability to lift and carry items up to 50 pounds.
Diversity, Inclusion & Belonging: We are committed to fostering a community where every individual's uniqueness is celebrated and respected.
Comprehensive Rewards: We offer a range of healthcare and wellbeing benefits based on eligibility; further details can be found on our company benefits page.
Compensation starts at $34.30/hr, with actual pay depending on qualifications and relevant experience.
We also provide flexible work options, allowing employees to balance their schedules with other commitments. This role could serve as a stepping stone to a more permanent position in the future.
We are an equal opportunity employer and value a diverse workplace. All candidates will be considered for employment without regard to any legally protected status. We are dedicated to providing reasonable accommodations in our recruitment processes for applicants with disabilities or medical conditions.
