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Client Service Representative

2 months ago

Doral, Florida, United States Moncler Full time

Job Summary:

We are seeking a highly skilled and passionate Client Advisor to join our team at Moncler. As a Client Advisor, you will be responsible for delivering an exceptional customer experience, building strong relationships with clients, and driving sales growth.

Key Responsibilities:

  • Clienteling:
    • Collect and maintain accurate client information to provide personalized service.
    • Proactively engage with clients to build strong relationships and increase loyalty.
  • Product Knowledge:
    • Develop and maintain in-depth knowledge of our products, including fabrics, features, and benefits.
    • Provide expert advice to clients on product selection and styling.
  • Business Development:
    • Drive sales growth by identifying and pursuing new business opportunities.
    • Maximize sales potential through effective cross-selling and upselling techniques.
  • Operations and Stock Management:
    • Support the maintenance of a well-organized and visually appealing store environment.
    • Assist with stock replenishment, transfer, and inventory management.

Requirements:

  • At least some experience in sales roles in Fashion Retail/Hospitality; or interest/study in Fashion related courses.
  • Experience in Luxury and Contemporary Retail environment is a plus.
  • Client service and commercial mindset.
  • Trustworthiness, attendance, flexibility, agility, attitude for teamwork.
  • Fluency & sophistication in local language, proficiency in English - additional languages is a plus.
  • Good image and look coherent with the Brand style.
  • Openness to new technologies.

Compensation:

A reasonable estimate of the current base hourly range is $18 per hour to $22 per hour.