Administrative Services Coordinator

3 weeks ago


Madison, Wisconsin, United States Compass Innovate Full time

We are seeking an experienced Administrative Services Coordinator to join our team at Compass Innovate. The ideal candidate will possess exceptional communication skills, a positive attitude, and the ability to manage various administrative tasks to support our operations.

Key Responsibilities:

  • Provide exceptional customer service by greeting and welcoming visitors, clients, and employees in a professional manner.
  • Answer and direct incoming phone calls to the appropriate departments or staff, ensuring seamless communication.
  • Manage appointment scheduling and maintain the calendar for the front desk, ensuring optimal time management.
  • Handle general inquiries and provide information about Compass Innovate and our services, showcasing our expertise.
  • Maintain a clean and organized reception area, reflecting our commitment to professionalism.
  • Process incoming and outgoing mail and packages, ensuring timely and secure delivery.
  • Assist in administrative tasks such as data entry, filing, and maintaining office supplies, promoting efficiency.
  • Monitor and manage visitor access, ensuring the security protocols are followed and our premises remain secure.
  • Collaborate with other departments as needed to enhance the customer experience and drive business growth.

Qualifications:

  • Proven experience as a receptionist or in a related administrative role.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Proficient in MS Office Suite (Word, Excel, Outlook) and familiar with office equipment, ensuring seamless integration.
  • Strong organizational skills and ability to multitask in a fast-paced environment, prioritizing tasks effectively.
  • A friendly and professional demeanor, with exceptional customer service skills, ensuring a positive experience for all.
  • Ability to handle sensitive information confidentially and with discretion, maintaining confidentiality.

Estimated Salary: $45,000 - $55,000 per annum, depending on experience and location.

Benefits: Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Work Environment: Compass Innovate is a dynamic and innovative company, committed to excellence and customer satisfaction. Our team is passionate about delivering exceptional results and making a positive impact.

About Compass Innovate: At Compass Innovate, we are dedicated to providing innovative solutions and exceptional customer service. Our team is comprised of experienced professionals who share a passion for delivering outstanding results and making a positive difference.



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