Room Care Specialist

2 weeks ago


Rochester, Minnesota, United States OCI Hospitality Full time

Position Overview:
OCI Hospitality is a prominent name in the property management sector, dedicated to excellence in hotel operations.

Key Responsibilities:
As a Housekeeping Attendant, you will be responsible for maintaining the highest standards of cleanliness and organization throughout the hotel. Your duties will include:

  • Adhering to cleanliness and time management standards for all areas, including guest rooms, public spaces, and amenities.
  • Thoroughly cleaning, dusting, and disposing of waste in guest rooms, bathrooms, and communal areas.
  • Replacing linens and ensuring beds are made to meet company standards.
  • Restocking necessary supplies in guest rooms and public areas.
  • Maintaining an orderly housekeeping cart stocked with linens and cleaning supplies.
  • Delivering exceptional guest service by promptly addressing inquiries and concerns.
  • Reporting room status and maintenance issues to the appropriate personnel.
  • Performing basic maintenance tasks, such as unclogging drains and changing light bulbs.
  • Handling cleaning chemicals and supplies with care, following safety protocols.
  • Operating commercial laundry and cleaning equipment efficiently.
  • Ensuring linen and storage rooms are adequately stocked.
  • Taking on additional responsibilities as directed by management.

Qualifications:
The ideal candidate will possess:

  • Strong interpersonal and communication skills.
  • Excellent organizational abilities and attention to detail.
  • The capacity to manage stressful situations with professionalism.
  • A commitment to conducting all work-related functions in a courteous manner.

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