Room Care Specialist
2 months ago
Join Our Team at OCI Hospitality
OCI Hospitality is a prominent name in the property management sector, dedicated to delivering exceptional experiences across our diverse portfolio. We pride ourselves on our commitment to excellence and the satisfaction of our guests.
Key Responsibilities:
- Availability for weekends and holidays is essential.
- Ensure all cleanliness and time standards are met for guest rooms and communal areas.
- Thoroughly clean, dust, and dispose of waste in guest rooms, bathrooms, and public spaces.
- Provide and replace linens as needed, ensuring beds are made to standard.
- Restock necessary supplies in guest rooms and common areas.
- Maintain an organized cleaning cart, stocked with linens and supplies.
- Deliver outstanding guest service, addressing inquiries and concerns promptly.
- Report room conditions and maintenance issues without delay.
- Perform basic maintenance tasks, including unclogging drains and changing light bulbs.
- Handle cleaning chemicals and supplies safely and according to established protocols.
- Operate commercial laundry and cleaning machinery effectively.
- Manage all aspects of laundry and linen care.
- Keep linen and storage areas well-stocked and organized.
- Take on additional tasks as directed by management.
Qualifications:
- Excellent interpersonal and communication abilities.
- Strong organizational skills with a keen attention to detail.
- Ability to maintain composure in high-pressure situations.
- Professional demeanor in all work-related interactions.
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