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Room Care Specialist

2 months ago


Rochester, Minnesota, United States OCI Hospitality Full time

Position Overview:
OCI Hospitality is a prominent player in the property management sector, recognized for its commitment to excellence in hotel operations.

Key Responsibilities:
As a vital member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and organization throughout the hotel. Your duties will include:

  • Ensuring all guest rooms and public areas meet cleanliness and time standards.
  • Thoroughly cleaning, dusting, and disposing of waste in all areas, including guest rooms, bathrooms, and common spaces.
  • Replacing linens and supplies in accordance with established guidelines.
  • Maintaining an organized supply cart stocked with necessary linens and cleaning materials.
  • Delivering exceptional service to guests, addressing inquiries and concerns promptly.
  • Reporting room status and any maintenance issues to management.
  • Performing basic maintenance tasks, such as unclogging drains and changing light bulbs.
  • Handling cleaning chemicals and supplies safely and in accordance with safety standards.
  • Operating commercial laundry and cleaning equipment efficiently.
  • Ensuring linen and storage rooms are adequately stocked.
  • Taking on additional responsibilities as directed by leadership.

Qualifications:
The ideal candidate will possess:

  • Strong interpersonal and communication skills.
  • Excellent organizational abilities and attention to detail.
  • The capacity to manage stressful situations with professionalism.
  • A commitment to conducting all work-related functions in a respectful manner.