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Room Care Specialist
2 months ago
Company Overview:
OCI Hospitality is a prominent name in the property management sector, renowned for its commitment to excellence and customer satisfaction.
Role Overview:
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of our facilities, ensuring a welcoming environment for all guests.
Key Responsibilities:
1. Adhere to cleanliness and timeliness standards for all areas, including guest rooms, public spaces, and amenities.
2. Perform thorough cleaning tasks such as dusting, vacuuming, and waste removal in guest rooms and common areas.
3. Ensure all linens are replaced and beds are made according to established protocols.
4. Maintain a well-organized cart stocked with necessary supplies and linens.
5. Provide outstanding guest service by addressing inquiries and concerns promptly.
6. Report any maintenance issues or room status changes to the appropriate personnel.
7. Execute basic maintenance tasks, including changing light bulbs and unclogging drains.
8. Handle cleaning chemicals and supplies safely and in accordance with safety standards.
9. Operate laundry and cleaning equipment efficiently.
10. Keep linen and storage areas well-stocked and organized.
11. Undertake additional tasks as directed by management.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Capability to manage stressful situations with professionalism.
- Commitment to conducting all work-related functions in a courteous manner.
