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Room Care Specialist

2 months ago

Rochester, Minnesota, United States OCI Hospitality Full time

Position Overview:
OCI Hospitality is a premier property management firm, recognized for its excellence in hotel development and operations. We are committed to maintaining the highest standards of cleanliness and guest satisfaction across our diverse portfolio.

Key Responsibilities:
As a Housekeeping Attendant, you will be responsible for ensuring that all guest areas are immaculate and welcoming. Your duties will include:

  • Meeting established cleanliness and timeliness standards for all areas, including guest rooms, public spaces, and amenities.
  • Performing thorough cleaning tasks such as dusting, vacuuming, and waste removal.
  • Replacing linens and supplies in accordance with company standards, ensuring all beds are made to perfection.
  • Maintaining an organized supply cart, stocked with necessary linens and cleaning materials.
  • Delivering exceptional service to guests, addressing inquiries and concerns with professionalism.
  • Reporting any maintenance issues or room status updates promptly.
  • Executing basic maintenance tasks, including unclogging drains and changing light bulbs.
  • Safely handling cleaning chemicals and equipment in compliance with safety standards.
  • Managing laundry operations and ensuring proper care of linens.
  • Assisting with additional tasks as directed by management.

Qualifications:
The ideal candidate will possess:

  • Strong communication and interpersonal skills.
  • Excellent organizational abilities and attention to detail.
  • The capacity to maintain composure in high-pressure situations.
  • A professional demeanor in all work-related interactions.

OCI Hospitality values dedication and quality service, and we look forward to welcoming skilled individuals to our team.