Customer Experience Analyst
3 weeks ago
We are seeking a highly skilled Customer Experience Analyst to join our team at KVC Health Systems. As a key member of our organization, you will play a critical role in gathering and analyzing data to inform best practices across our locations.
Key Responsibilities- Collect and analyze client care and outcomes data through various means, including Care Calls and KVC Hospitals EHR.
- Present data insights in a clear and concise manner to inform decision-making.
- Collaborate with other departments to develop enhanced data collection methods and monitoring systems.
- Work with Microsoft Office products to analyze and present data.
- Bachelor's Degree in Data Science, Computer Science, Social Services, Psychology, Management Information Systems, or a related field.
- Valid driver's license and auto insurance.
- Experience in child psychiatric care and Electronic Health Record programs preferred.
- Excellent analytical and problem-solving skills, with proficiency in Microsoft Office products.
KVC Health Systems offers a comprehensive benefit package, including medical insurance, dental plan, vision and life insurance, paid time off, and a 403(b)-retirement plan with company match.
About KVC Health SystemsKVC Health Systems is a nonprofit network of children's psychiatric hospitals and residential treatment facilities in Kansas. We serve thousands of youth each year, providing expert and compassionate psychiatric treatment and neuroscience-based resources to help our clients thrive.
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Customer Experience Analyst
3 weeks ago
Kansas City, Missouri, United States KVC Health Systems Full timeJob Title: Customer Experience AnalystWe are seeking a highly skilled Customer Experience Analyst to join our team at KVC Health Systems. As a key member of our organization, you will play a critical role in gathering and analyzing data to inform best practices across our locations.Key Responsibilities:Gather client care and outcomes data through Care Calls,...
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