Healthcare Access Coordinator
2 weeks ago
POSITION OVERVIEW
A Healthcare Access Coordinator acts as the initial contact point for Froedtert South.
This role is responsible for managing appointment scheduling, patient check-in, registration, insurance coverage verification, patient portal enrollment, departmental assistance, and work queue (WQ) oversight.
EDUCATIONAL REQUIREMENTS
High School Diploma or Equivalent (GED)
EXPERIENCE REQUIREMENTS
6 months to 1 year
LICENSES / CERTIFICATIONS
Preferred: Formal education beyond high school in Business or Healthcare or equivalent experience.
SKILLS & COMPETENCIES REQUIRED
Preferred: Formal education beyond high school in Business or Healthcare or equivalent experience.
Strong computer and customer service skills.
Familiarity with medical terminology; understanding of ICD-10, CPT, and HCPCS coding systems.
Proficient in internet usage, email, and Microsoft Office applications.
Effective written and verbal communication skills are essential.
Demonstrates the ability to organize tasks efficiently while maintaining high accuracy and productivity levels.
Experience in patient registration, insurance verification, and knowledge of health insurance plans.
KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS
Implements arrival registration by following established registration protocols.
Accurately identifies and inputs patient insurance details.
Manages and resolves assigned departmental work queues.
Conducts insurance verifications.
Registers patients for outpatient tests and procedures.
Facilitates direct admission processes.
Provides support to the department.
Utilizes healthcare software proficiently in accordance with established standards.
Froedtert South is a comprehensive regional healthcare provider that has been serving communities in southeastern Wisconsin and northern Illinois for over a century.
Froedtert South primarily offers services through its hospitals and various clinic locations.
Froedtert South is an Equal Opportunity Employer.Froedtert South does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other legally protected category.
All employment decisions are based on qualifications, merit, and business needs.#J-18808-Ljbffr
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