IT Infrastructure Maintenance Technician

1 week ago


Schertz, Texas, United States MAC DISCOUNT LLC Full time
Job Overview

MAC DISCOUNT LLC is a leading online auction platform that buys and sells truckloads of customer returns and overstock products. We are seeking a skilled IT Support Specialist to maintain and troubleshoot basic warehouse equipment and electronics, as well as test and inspect items of higher value to prepare them for auction.

Key Responsibilities
  • Equipment Maintenance: Conduct regular maintenance of warehouse printers and other peripherals to ensure optimal performance.
  • Product Inspection: Inspect, troubleshoot, and test products for auction to ensure accuracy and quality.
  • Inventory Management: Scan items into the system to create online auction listings and search products online to ensure accurate pricing.
  • Visual Merchandising: Screenshot and crop photos for online listings to showcase products in the best possible light.
  • Data Entry: Correct and complete auto-pulled information for each item to ensure accuracy and completeness.
  • Quality Control: Be responsible for meeting quantity and quality goals to ensure customer satisfaction.
  • Ad Hoc Tasks: Perform other tasks as assigned by management to support the team's goals and objectives.
Requirements
  • Availability: Must be available to work onsite Monday – Friday from 9:00 am – 5:00 pm.
  • Technical Skills: Must be tech savvy and teachable, with a high level of integrity and ability to follow written directions and company policies.
  • Education and Experience: Must have an associate degree, 2 years of IT experience, or combination equivalent.
Benefits
  • Healthcare: Healthcare after 60 days of employment.
  • Weekly Paychecks: Receive weekly paychecks for your hard work.
  • Employee Credit: Receive employee credit each week to bid on our items after 60 days.
  • 401(k) Plan: Participate in our 401(k) plan with employer match after 90 days.
  • Employee Referral Program: Take advantage of our Employee Referral Program to earn rewards.
  • PTO: Enjoy 5 days PTO on the 1st of January after one year of employment.


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