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Parking Services Representative

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Blacksburg, Virginia, United States Commonwealth of Virginia Full time
{"title": "Parking Services Representative", "sections": [{"title": "Job Summary", "content": "We are seeking a highly organized and customer-focused individual to join our team as a Parking Services Representative. In this role, you will be responsible for providing exceptional customer service to students, faculty, and staff while ensuring the efficient sale and reconciliation of parking permits.

As a Parking Services Representative, you will be the first point of contact for many visitors and guests, providing them with maps, guides, and directing them to the appropriate parking lots. You will also be responsible for processing returned parking permits, verifying customer eligibility, and resolving any issues that may arise.

If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
"}, {"title": "Responsibilities", "content": "

* Provide exceptional customer service to students, faculty, and staff
* Sell and reconcile parking permits
* Process returned parking permits
* Verify customer eligibility
* Resolve any issues that may arise
* Provide maps, guides, and direct visitors to the appropriate parking lots
* Maintain accurate records and reports
* Work collaboratively with other team members to achieve departmental goals
"}, {"title": "Requirements", "content": "

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Basic math skills and accuracy with handling cash and credit transactions
* Ability to work a flexible schedule, including evenings and weekends
"}], "lang_code": "en-US"}