Hotel Front Line Associate

2 weeks ago


Saint Johnsbury, Vermont, United States Giri Hotel Management LLC Full time
Responsibilities
  • Manage online, phone and in-person room reservations.
  • Welcome guests, check them in/out, distribute room keys and explain the hotel's amenities.
  • Take payment and resolve any payment discrepancies.
  • Respond to guests' issues and complaints in a friendly, timely manner.
  • Explain local amenities and attractions to guests.
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest needs.
  • Keep workstations and equipment clean, organized, and in good working order.


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