Hotel Guest Services Agent

7 days ago


Saint Johnsbury, Vermont, United States Giri Hotel Management LLC Full time
Job Responsibilities
As a Front Desk Associate, your key responsibilities will include managing online, phone, and in-person room reservations, welcoming guests, checking them in and out, distributing room keys, and explaining hotel amenities. You will also be responsible for taking payment, resolving any payment discrepancies, and responding to guests' issues and complaints in a friendly and timely manner.


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