Front Desk Associate
3 days ago
Job Summary:
We are seeking a highly skilled and experienced Front Desk Associate to join our team at the Williamsburg Lodge and Conference Center. As a key member of our Front Office Team, you will be responsible for providing exceptional levels of guest service and ensuring that our guests have a memorable stay with us.
About Us:
The Colonial Williamsburg Foundation is a world-renowned destination for history buffs and families alike. Our hotel offers 323 guest rooms, each featuring cypress paneling, hardwood floors, and rocking chairs. We take pride in providing our guests with a warm and welcoming atmosphere, and we are looking for someone who shares our passion for hospitality.
Key Responsibilities:
* Welcome and check-in guests in a friendly and efficient manner
* Handle guest requests and inquiries in a timely and professional manner
* Maintain accurate records and perform administrative tasks as needed
* Collaborate with other team members to ensure seamless guest experience
Requirements:
* 2+ years of experience in front desk or related role
* Excellent communication and interpersonal skills
* Ability to work varied shifts, including evenings and weekends
* Computer literacy and proficiency in hotel software systems
Benefits:
* Competitive salary: $45,000 - $55,000 per year
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) plan with company match
* Opportunities for career advancement and professional growth
Why Work with Us:
* Join a dynamic and passionate team dedicated to delivering exceptional guest experiences
* Develop your skills and expertise in a fast-paced and rewarding environment
* Enjoy a comprehensive benefits package and competitive compensation
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