Hotel Operations Manager
3 days ago
We are seeking a highly motivated and experienced Hotel Operations Manager to join our team at Pursuit Collection. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including housekeeping, front desk, and guest services.
About the RoleThe successful candidate will have a strong background in hotel management, with a minimum of 3-4 years of experience in a similar role. You will be responsible for managing a team of staff, ensuring that high standards of cleanliness and service are maintained, and resolving any issues that may arise.
Responsibilities- Manage all aspects of housekeeping operations, including scheduling, ordering, inventory, and discipline
- Communicate with front desk and lodge general management to ensure arriving guest rooms are clean and prepared
- Ensure staff spaces are clean and sanitized
- Invest in housekeeping team through training and teaching
- Maintain quality control through room inspection
- Assist team with cleaning and preparing rooms when necessary
- Manage all aspects of Front Desk operations, including scheduling, training, coaching, and discipline
- Act as an example of excellent guest service for the team
- Communicate effectively with all departments and managers to ensure coordination with arrivals, departures, and guest needs
- Hotel Management degree or 3-4 years related management experience preferred
- 2-3 years previous rooms division experience
- Strong work ethic and commitment to the team and guests is essential
- Ability to work solo or as part of a team
- Commitment to Safety First and highest quality of cleaning and sanitizing standards
- Organized with a great eye for detail
- Kind and helpful attitude towards others
- Excellent communication and problem-solving skills
We offer a competitive salary of $22,560 per year, plus benefits and opportunities for career growth and professional development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply.
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