Clinical Transition Educator

5 days ago


Chicago, Illinois, United States Option Care Health Full time
Job Description

Job Summary:

The Clinical Transition Educator is a key member of the Option Care Health team, responsible for providing clinical education and training to ensure successful transition of patients to our care delivery model.

Key Responsibilities:

  • Evaluate, educate, and train patients, caregivers, and facility staff about our services and products to ensure successful transition to our care delivery model.
  • Conduct patient assessments and evaluations to determine patient viability to join our care delivery model.
  • Partner with and coordinate with our sales team to understand clinical transition educational needs and develop improvements aimed at increasing patient transition volume.
  • Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
  • Provide proper documentation of education utilizing our applications and technology.

Requirements:

  • Active and unrestricted Registered Nurse (RN) license required.
  • Minimum of 2 years of experience in the healthcare industry.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
  • Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.
  • Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
  • Able to plan, organize and make presentations.

Travel Requirements:

100% local travel to and from partnerships facilities, community hospitals, and medical practice offices to sell our services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred Qualifications & Interests:

  • Hands on home or alternate site infusion or discharge planning experience.
  • Experience growing service provider partnerships.

Benefits:

  • 401k.

Equal Employment Opportunity:

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.



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