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Clinical Education Specialist

2 months ago


Chicago, Illinois, United States EMSAR Biomedical Services, Inc. Full time

Company Overview: EMSAR Biomedical Services, Inc. is a rapidly expanding national technical services organization based in Austin, Texas, specializing in maintenance, repair, and installation services for Original Equipment Manufacturers (OEMs) across various sectors including Healthcare, Bed Technician, Laboratory, Self-Service Kiosk, Clinical Education, and Critical Power.

Service Portfolio: Our customer-focused approach allows us to tailor and deliver top-notch solutions to both established and emerging clients. Our comprehensive range of services encompasses:

  • On-site technical field support, including maintenance and repair
  • Management of FDA field change orders (recalls)
  • Bench repair and remanufacturing services
  • Installation services
  • Call center support
  • Contract manufacturing and logistics
  • FDA compliance and validation services
  • Project management
  • Training and educational programs

Minimum Professional Qualifications:

  • Current licensure as a Registered Nurse.
  • A minimum of three years of recent critical care experience (ICU, CCU, PICU, NICU, ED, etc.).
  • Extensive knowledge of critical care environments and clinical applications, including cardiac rhythm interpretation and bedside monitoring.
  • Strong initiative, accountability, and professionalism, with a customer service mindset that exceeds expectations.
  • Excellent communication, presentation, interpersonal, and critical thinking skills.
  • Proficient in computer applications, including Windows and MS Office Suite (Word, Excel, Outlook).
  • Willingness to travel frequently and manage personal travel arrangements.

Preferred Qualifications:

  • Five years of recent critical care experience.
  • Experience in formalized end-user education or in-service training.
  • Bachelor's degree in nursing.

Work Environment and Physical Demands:

The following outlines the work environment and physical demands associated with this position:

  • Frequent overnight travel via air, train, and automobile across various time zones.
  • Variable conditions regarding cleanliness, comfort, weather, and safety.
  • Ability to work autonomously in fast-paced, dynamic environments with high demands.
  • Exposure to clinical settings may involve contact with infectious diseases and hazardous materials.
  • Regular physical activities including sitting, standing, walking, reaching, bending, climbing, and crawling.
  • Required to communicate effectively with end-users and respond to device alarms for configuration and troubleshooting.

Health and Safety Requirements: Compliance with medical screenings and vaccinations as determined by client requirements is essential.