Patient Access Services Coordinator

8 hours ago


Fort Wayne, Indiana, United States Parkview North Hospital Full time
Job Summary

We are seeking a highly skilled Patient Access Services Representative to join our team at Parkview North Hospital. As a key member of our patient access team, you will play a critical role in ensuring the smooth registration and financial clearance of patients.

Key Responsibilities
  • Conduct professional patient interviews to obtain demographic, financial, and biographical information.
  • Process registrations for inpatients, outpatients, and emergency room patients.
  • Collect patient co-pays and estimated costs of service in a timely and efficient manner.
  • Provide patients with payment options and offer financial clearance assistance.
  • Deliver quality performance and service excellence, adhering to the PH Standards of Behavior.
Requirements
  • High school graduate or equivalent with GED.
  • Medical Terminology preferred.
  • Two years of clerical experience, including proficiency in Microsoft Windows.
  • Minimum of two years customer service experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask and work independently using critical thinking skills.
Preferred Qualifications
  • CPR certification (if assigned to Whitley or Warsaw).
  • Working knowledge of general computer skills and applications.


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