Patient Access and Assessment Coordinator
6 days ago
We are seeking a highly skilled Clinical Admissions Coordinator to join our team at Maple Heights Behavioral Health. The successful candidate will be responsible for facilitating the admissions and assessment processes for incoming patients, ensuring a seamless and efficient experience for our clients.
Key Responsibilities- Facilitate admissions and assessment processes for incoming patients, ensuring timely and accurate completion of necessary documentation.
- Respond to inquiries about our facility within established timeframes, providing clear and concise information to patients and their families.
- Schedule and complete pre-admission assessments, communicating recommendations to patients or their families as needed.
- Collaborate with other medical and psychiatric personnel to ensure appropriate recommendations and admissions.
- Coordinate admission and transfer between levels of care within the facility, ensuring a smooth transition for patients.
- Communicate projected admissions to designated internal representatives in a timely manner.
- Perform insurance benefit verifications, disseminating the information gathered to patients, their families, and other appropriate facility staff.
- Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.
- Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.
- Coordinate and facilitate peer-to-peer reviews when needed, collaborating with the results of reviews with the multi-disciplinary treatment team.
- Provide accurate and ongoing assessment of patient status in the admissions process.
- Communicate treatment recommendations to and coordinate with other treatment teams.
- Bachelor's degree in Behavioral Science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field.
- Minimum one year experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for the hiring facility.
- Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
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Patient Administrative Coordinator
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