Kitchen Operations Manager

2 days ago


Webster, New Hampshire, United States Torchy's Tacos Full time
About the Role

We're seeking a highly skilled and experienced Kitchen Manager to join our team at Torchy's Tacos. As a key member of our operations team, you will be responsible for ensuring the highest level of food quality, safety, and customer satisfaction in our kitchens.

Key Responsibilities
  • Manage food costs, inventory, and ordering to maintain profitability and efficiency
  • Select, interview, and hire Back of the House team members to ensure proper staffing levels
  • Create and manage schedules to meet labor targets and support sales projections
  • Verify that team members follow recipes, weigh prepped items, record production numbers, and portion servings correctly
  • Develop action plans to improve operations and food quality based on Mystery Shop and Damn Good Restaurant Assessment results
  • Communicate effectively with team members to provide direction and motivation
  • Lead and motivate team members to support our Torchy's Values
  • Run Damn Good shifts and support daily store operations
  • Partner with the Learning & Development team to ensure proper training and certification of Back of the House team members
Requirements
  • 3+ years of kitchen management experience
  • Required state alcohol-server and Manager ServSafe Certifications
  • High-level understanding of training and development concepts
  • Ability to foster teamwork and leadership skills
  • Excellent oral and written communication skills
  • Ability to manage time effectively
  • Bilingual a plus
  • Ability to lift, push, pull, or carry heavy objects up to 40 pounds
  • Ability to stand for several hours and walk for long periods of time
  • Ability to bend, stretch, twist, or reach for objects on shelves at various height levels
What We Offer
  • Competitive pay range ($50K-$60K annually)
  • Period-based bonus eligibility
  • Access to all benefits, including medical, dental, and vision, plus 401(k)
  • Paid Time Off (PTO)
  • DailyPay partnership for early access to pay
  • Damn Good food discount card for you and your spouse
  • Casual attire and swag
  • Incredible growth opportunities
  • Day 1 access to exclusive discounts
  • Torchy's Family Foundation support for Team Members in need
  • Bragging rights (we're kind of a big deal)

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