Mortgage Disclosure Desk Coordinator

3 weeks ago


Springfield, Illinois, United States Illinois National Bank Full time
Job Summary

We are seeking a highly skilled Mortgage Disclosure Desk Coordinator to join our team at Illinois National Bank. As a Mortgage Disclosure Desk Coordinator, you will play a critical role in ensuring the accuracy and compliance of loan disclosures within the mortgage process.

Key Responsibilities
  • Prepare accurate and complete initial disclosures in accordance with regulatory requirements.
  • Manage AVM and communicate with appraisers to ensure timely delivery.
  • Maintain confidentiality and ensure accuracy and attention to detail in all tasks.
  • Work independently and manage multiple tasks and priorities to meet deadlines.
  • Collaborate effectively within a team and provide support with a positive attitude.
  • Handle information requests from internal and external sources promptly and efficiently.
  • Adapt to changing environments and demonstrate flexibility in tasks.
  • Set and achieve individual goals while contributing to team and organizational objectives.
Requirements
  • Two years of banking experience is recommended.
Core Competencies
  • Customer Service: Respond promptly to internal and external requests; meet regulatory deadlines; follow-up to ensure a positive customer experience.
  • Professionalism: Approach others with tact and respect; handle pressure well; accept responsibility and follow through on commitments.
  • Quality: Demonstrate accuracy and thoroughness; seek ways to improve and promote quality; apply feedback to enhance performance; monitor work for quality assurance.
Computer Skills
  • Proficiency in Microsoft Office programs.
  • Ability to quickly learn and navigate bank-related software programs.
Language Skills
  • Effective communication skills, both written and verbal.
  • Ability to read, write, and comprehend simple instructions, correspondence, and memos.
Mathematical Skills
  • Basic mathematical skills: addition, subtraction, multiplication, and division.
  • Ability to compute rates, ratios, and percentages and interpret bar graphs.


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