Member Relations Coordinator

2 weeks ago


Lombard, Illinois, United States Council of Supply Chain Management Professionals Full time
Job Summary

We are seeking a highly organized and member-focused professional to support and enhance our engagement with members. The Member Relations Coordinator will be responsible for managing day-to-day interactions with members, addressing inquiries, and ensuring the delivery of member benefits and services.

Key Responsibilities
  • Manage membership records and provide exceptional customer service.
  • Assist with inbound customer calls regarding membership, products, and services.
  • Provide operational and project support to the Business Development & Membership Team.
  • Track and report fulfillment and delivery of member benefits.
Requirements
  • Bachelor's degree in Business Administration, Sales, Communication, or a related field.
  • 1-5 years of relevant experience in customer service, membership management, or a related role.
Preferred Skills
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.

This is a full-time, non-exempt position with up to 25% travel required. The ideal candidate will be highly organized, detail-oriented, and able to work effectively in a team environment.

The Council of Supply Chain Management Professionals (CSCMP) is a professional association dedicated to advancing the supply chain profession. Our mission is to connect, educate, and develop the world's supply chain management professionals throughout their careers.



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