IT Hardware Coordinator

We are seeking a highly organized IT Hardware Coordinator to manage the receiving, inventorying, and organizing of product shipments.

• Receive, inspect, and log incoming shipments, ensuring all items are accounted for and documented accurately.
• Perform inventory audits, verifying shipment completeness against order status reports and investigating any discrepancies.
• Collaborate with internal teams to communicate the status of gear, assist with warehousing requests, and provide timely updates.
• Ensure that warehousing requests are accommodated within space limitations, assessing storage requirements and potential costs.
• Organize shipments in designated warehouse areas, ensuring correct labeling and easy identification for internal team members accessing the gear.
• Support product staging and connectivity needs, coordinating with Burwood Support for any special power or internet requirements.
• Work closely with the Project Team and Managed Services to assign resources for receiving shipments when necessary.
• Assist with repackaging, palletizing, and shipping of products, working with Customer Service and external vendors to coordinate reshipments to client sites.
• Manage warehouse cleanliness, ensuring all staging areas are organized and excess packaging is removed.
• Log all shipments in the Warehouse Tracker system, ensuring accurate tracking of all products from receipt through to reshipment.
• Perform damage inspections upon delivery and assist with filing freight damage claims when necessary.

• Previous experience in a technical hardware or network-related role, such as inventory management, troubleshooting, or system maintenance.
• Familiarity with IT hardware and general knowledge of product staging and connectivity.
• Strong organizational skills and attention to detail.
• Ability to lift and move heavy boxes and equipment.
• Excellent communication skills, with the ability to coordinate across multiple teams.
• Problem-solving mindset, with the ability to adapt quickly to changes in shipment timelines and project requirements.

$55,000 - $70,000 per year, based on location and experience.

Burwood Group: RMO offers a competitive salary, along with a comprehensive benefits package, including health, dental, and vision insurance, 401(k), and more.