Hotel Sales Operations Coordinator

2 weeks ago


Lombard, Illinois, United States Crescent Hotels and Resorts Full time
Job Description

We are seeking a skilled Hotel Sales Operations Coordinator to join our team at Crescent Hotels and Resorts.

About the Job

The successful candidate will play a crucial role in supporting our sales efforts by coordinating activities, managing client communications, and ensuring the smooth execution of sales-related processes.

Key Responsibilities:
  • Respond promptly to inquiries from prospective clients, providing information about the hotel's facilities, services, and rates.
  • Maintain ongoing communication with clients, answering questions, and providing necessary assistance.
  • Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
What You'll Be Doing

As a Hotel Sales Operations Coordinator, you will be responsible for:

  • Assisting the sales team in preparing sales presentations, proposals, and contracts.
  • Coordinating sales appointments and meetings with clients.
  • Preparing and distributing sales-related reports and documents.
  • Assisting in planning and coordinating events, meetings, and conferences held at the hotel.
  • Collaborating with other hotel departments to ensure successful event execution.
Database Management

You will be responsible for maintaining an accurate and up-to-date customer database, recording client interactions and preferences. Additionally, you will use customer relationship management software to track leads, sales activities, and client information.

Administrative Tasks

You will handle administrative duties such as filing, data entry, and maintaining office supplies.

Salary

The estimated annual salary for this position is $55,000 - $65,000, depending on experience.



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