Technical Customer Service Specialist
6 days ago
Job Summary
We are seeking a highly skilled Technical Customer Service Specialist to join our team at PTG. As a Technical Customer Service Specialist, you will be responsible for providing exceptional technical support and customer service to our clients. This role requires strong troubleshooting skills, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities
- Provide technical support and customer service to clients via phone, email, and chat.
- Diagnose and troubleshoot technical issues to resolve client problems efficiently.
- Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.
- Collaborate with internal teams to resolve technical issues and improve service delivery.
- Stay up-to-date with industry trends and technical developments to provide expert advice to clients.
Requirements
- Associates degree or equivalent work experience.
- 2+ years of experience in a technical customer service or support role.
- Strong troubleshooting skills and ability to diagnose and resolve technical issues efficiently.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with cross-functional teams.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
-
Robotics Field Service Specialist
1 week ago
Wixom, Michigan, United States HRU Inc Technical Resources Full timeJob Title:Robotics Field Service EngineerJob Summary:We are seeking a highly skilled Robotics Field Service Engineer to join our team at HRU Inc Technical Resources. As a key member of our service team, you will be responsible for executing service work with low to medium complexity, collaborating with customers and other teams, and delivering quality...
-
Technical Support Specialist
2 weeks ago
Wixom, Michigan, United States PTG Full timeJob Title: Client Experience SpecialistWe are seeking a highly skilled Client Experience Specialist to join our team at PTG. As a key member of our service delivery team, you will be responsible for providing exceptional technical support and customer service to our clients.Key Responsibilities:Manage the internal tracking system for service jobs, including...
-
Technical Sales Specialist
1 week ago
Wixom, Michigan, United States Minth North America Full timeJob Title: Technical Sales Specialist - Battery Electric Vehicle SystemsWe are seeking a highly skilled and knowledgeable Technical Sales Specialist to join our team at Minth North America. As a Technical Sales Specialist, you will play a pivotal role in engaging with customers to understand their project requirements and provide tailored solutions.Key...
-
Technical Support Specialist
3 weeks ago
Wixom, Michigan, United States PTG Full time{"title": "Technical Customer Service Role", "description": "Job SummaryWe are seeking a skilled Technical Customer Service professional to join our team at PTG. As a key member of our service delivery team, you will be responsible for providing exceptional technical support and customer service to our clients.Key ResponsibilitiesManage the internal tracking...
-
Technical Support Specialist
2 days ago
Wixom, Michigan, United States PTG Full timePurposeTo deliver exceptional technical support and customer service by effectively resolving client issues, providing expert guidance on product usage, and ensuring customer satisfaction. This role bridges the gap between the company's technical capabilities and the customer's needs, fostering a culture of excellence and...
-
Customer Service and Warehouse Specialist
3 weeks ago
Wixom, Michigan, United States Michigan Air Solutions Full timeAbout Michigan Air SolutionsWe are a leading provider of air compressor systems and solutions, serving industries throughout Michigan and the Northern US. Our commitment to quality and service has earned us a reputation as a trusted partner in the industry.The OpportunityWe are seeking a highly skilled and motivated Customer Service and Warehouse Specialist...
-
Customer Service Representative
4 weeks ago
Wixom, Michigan, United States Michigan Air Solutions Full timeAbout the OpportunityMichigan Air Solutions is seeking a highly skilled and detail-oriented Customer Service Specialist to join our Parts department. As a key member of our team, you will be responsible for providing exceptional customer service, processing parts orders, and coordinating shipping and receiving activities.Key Responsibilities:Customer...
-
Customer Service Representative
4 weeks ago
Wixom, Michigan, United States Michigan Air Solutions Full timeAbout the OpportunityMichigan Air Solutions is seeking a highly skilled and detail-oriented Customer Service Specialist to join our Parts department in Wixom, MI. As a key member of our supply chain team, you will be responsible for providing exceptional customer service, processing parts orders, and coordinating shipping and receiving activities.Key...
-
Customer Service and Parts Coordinator
4 weeks ago
Wixom, Michigan, United States Michigan Air Solutions Full timeAbout Michigan Air SolutionsWe are a leading provider of air compressor systems and solutions, serving industries throughout Michigan and the Northern US. Our company has a strong reputation for quality and service, built on the dedication and talent of our team members.The OpportunityWe are seeking a highly skilled and motivated Customer Service and...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and internal personnel.Key ResponsibilitiesProvide technical assistance and problem resolution for customers and internal personnel...
-
IT Support Specialist
4 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeJob DescriptionSector 7 LLC is seeking a highly skilled and experienced IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and internal personnel.Key Responsibilities:Provide timely and accurate technical assistance to customers and internal personnel...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing timely and accurate assistance to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide Tier 1 support for our managed...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and internal personnel.Key ResponsibilitiesProvide technical assistance and problem resolution for customers and internal personnel through various...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing timely and accurate assistance to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide Tier 1 support for our managed...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and internal personnel.Key ResponsibilitiesProvide technical assistance and problem resolution for customers and internal personnel...
-
IT Support Specialist
3 weeks ago
Wixom, Michigan, United States Sector 7 LLC Full timeAbout the RoleSector 7 LLC is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers and internal personnel.Key ResponsibilitiesProvide technical assistance and problem resolution for customers and internal personnel...
-
Audio Visual Customer Service Specialist
2 weeks ago
Wixom, Michigan, United States Nationwide Video Full timeJob SummaryWe are seeking a highly skilled and customer-focused Audio Visual Customer Service Associate to join our team at Nationwide Video. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide...
-
IT Support Specialist
2 weeks ago
Wixom, Michigan, United States Venteon Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Venteon. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our hardware and software infrastructure.Key ResponsibilitiesInstall and upgrade hardware and software, ensuring compatibility with corporate standardsSet up,...
-
IT Support Specialist
1 month ago
Wixom, Michigan, United States Andersen Material Handling Full timeJob OverviewAt Andersen Material Handling, we pride ourselves on being a leading provider of material handling solutions, equipment, engineered systems, and exceptional customer service. With over six decades of experience in the forklift industry, we are committed to excellence.We are currently in search of an IT Support Specialist to join our team. This...
-
Customer Service Representative
3 weeks ago
Wixom, Michigan, United States Culligangreatlakes Full timeCustomer Service Representative OpportunityAbout the RoleCulligan of Wixom is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office support team, you will be responsible for providing exceptional customer service, resolving product and service-related issues, and...