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Guest Services Coordinator

2 months ago


Huntington Beach, California, United States Sun Communities Full time

Job Summary

Sun Communities is seeking a highly skilled Guest Services Coordinator to join our team. As a key member of our resort staff, you will be responsible for providing exceptional customer service to our guests and residents.

Key Responsibilities

  • Provide warm and welcoming service to guests and residents, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including checking guests in and out, handling reservations, and processing payments.
  • Perform administrative tasks such as data entry, filing, and maintaining accurate records.
  • Assist with marketing efforts, including preparing promotional materials and coordinating events.
  • Collaborate with other team members to ensure seamless operations and exceptional guest experiences.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in customer service, administrative support, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Proficiency in Microsoft Office Suite and other software applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.