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Accounts Receivable Specialist
1 month ago
We are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team at Summit Federal Services, LLC. As an AR Specialist, you will play a critical role in managing and resolving overdue accounts, ensuring timely payment, and maintaining positive customer relationships.
Key Responsibilities:- Delinquent Account Management: Contact customers with overdue accounts to secure payment while maintaining professionalism and resolving disputes diplomatically.
- Negotiation and Payment Planning: Work with clients to establish payment arrangements that meet company guidelines and ensure compliance with fair debt collection practices.
- Payment Activity Monitoring: Track payment schedules and follow up on missed payments to ensure timely resolution.
- Account Reconciliation: Reconcile client accounts and resolve discrepancies related to payments or billings, ensuring accuracy and attention to detail.
- Record Maintenance: Accurately document communication with customers in the company's database, maintaining a clear and transparent record of interactions.
- Collaboration and Reporting: Work closely with internal teams to resolve issues and improve the collections process, generating reports on collection activities, account status, and payment histories for management review.
- Education: Associates or Bachelor's degree, or 3+ years of Collections experience.
- Experience: 3+ years of experience in collections, accounts receivable, or a related field.
- Technical Skills: MS Office (especially Excel) and strong communication skills to negotiate effectively and handle sensitive financial situations.
- Attention to Detail: Ability to manage multiple accounts and transactions with accuracy and attention to detail.
- Problem-Solving Skills: Capable of handling complex account issues and resolving disputes diplomatically.
- Customer Service: Ability to maintain positive relationships with customers while ensuring payment compliance.
- Experience in a fast-paced, high-volume collections environment.
- Knowledge of ERP systems (NetSuite) a plus.
- Experience in media publication industry a plus.
Summit Federal Services, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. Summit Federal Services, LLC also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.
