Front Office Supervisor

4 days ago


Clearfield, Utah, United States Tru by Hilton Clearfield Hill Air Force Base Full time
Front Office Supervisor Opportunity at Tru by Hilton Clearfield Hill Air Force Base

We are seeking a highly skilled and customer-focused Front Office Supervisor to join our team at the Tru by Hilton Clearfield Hill Air Force Base. As a Front Office Supervisor, you will be responsible for providing exceptional guest service, ensuring the smooth operation of the front desk, and leading a team of customer service representatives.

Key Responsibilities:
  • Provide exceptional guest service, responding to guest complaints and requests in a timely and professional manner
  • Ensure the safety and security of guests, associates, and the hotel
  • Organize and process guest check-ins, check-outs, room reservations, and requests
  • Manage front desk operations, including cash handling and billing
  • Lead and motivate a team of customer service representatives to achieve exceptional guest satisfaction
Requirements:
  • High school diploma or equivalent
  • Exceptional customer service and organizational skills
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Availability to work a variable schedule, including days, nights, and weekends
What We Offer:
  • Daily Pay - get paid on-demand
  • Medical Insurance
  • Dental
  • Vision
  • 401K Employer Match
  • Paid Time Off starting on first day
  • Free Life and Accident Insurances
  • Opportunities for growth and advancement within the Woodbury Group of hotels
  • Awesome worldwide hotel discounts (up to 75% off)
  • Employee Assistance Program
  • Employee Wellness Program


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