Technical Support Specialist

2 weeks ago


Monroe, North Carolina, United States Arthur Lawrence Full time

Arthur Lawrence is seeking to engage a Technical Support Specialist to join our team. This role is essential for providing exceptional client assistance and troubleshooting support.


Position Overview:
As a Technical Support Specialist, you will be responsible for addressing user inquiries and resolving technical issues efficiently.


Key Qualifications:

  • 2-4 years of experience in a technical support role.
  • Proficient in diagnosing and resolving end-user incidents.
  • Expertise in troubleshooting both hardware and software challenges.

Contact Information:
Talent Advocate:
Adam


Visa Sponsorship:
TN visa sponsorship is available for qualified candidates.


About Arthur Lawrence:
Arthur Lawrence is a consulting firm specializing in management and technology solutions, dedicated to delivering transformative business strategies and application implementations for top-tier organizations.


Our extensive technical expertise and experience with leading companies empower us to create effective strategies and innovative solutions.


We proudly adhere to the UN Women Empowerment Principles and hold certification from the National Minority Supplier Development Council.


Recognitions:
We have been honored as a 2023 TOP WORKPLACE by the Houston Chronicle and ranked among the top 100 internationally by IAOP.


Our Core Values:
We operate on seven foundational principles: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. These values guide our commitment to excellence for both our consultants and clients.



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