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Technical Support Specialist

2 months ago

Monroe, North Carolina, United States Arthur Lawrence Full time
Position Overview:

Arthur Lawrence is seeking a Technical Support Specialist to assist our client in providing exceptional support services.

Key Responsibilities:
  • Deliver high-quality assistance to end users experiencing technical issues.
  • Diagnose and resolve hardware and software problems efficiently.
  • Collaborate with clients to ensure effective solutions are implemented.

Essential Qualifications:
  • 2-4 years of experience in a technical support role.
  • Proficient in troubleshooting and resolving user incidents.
  • Strong skills in addressing both hardware and software challenges.

Contact Information:
Talent Advocate:
Adam

Note:
TN visa sponsorship is available for qualified candidates.

About Arthur Lawrence:

Arthur Lawrence is a management and technology consulting firm dedicated to providing comprehensive business transformation and application implementation services to leading organizations.

Our extensive technical expertise and experience with top-tier companies empower us to assist organizations in crafting effective strategies and cost-efficient solutions.

We proudly uphold our commitment to diversity and inclusion as a UN Women Empowerment Principal Signatory and hold certification from the National Minority Supplier Development Council.


Recognitions:

We have been honored as a 2023 TOP WORKPLACE by the Houston Chronicle and ranked among the top 100 internationally by IAOP.

Additionally, we have been recognized twice in the Inc 5000 as one of the FASTEST GROWING COMPANIES IN AMERICA.


Core Values:

Our operations are guided by seven fundamental principles: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Adhering to these values has enabled us to achieve remarkable success.