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Technical Support Specialist

2 months ago

Monroe, North Carolina, United States Arthur Lawrence Full time
Position Overview:

Arthur Lawrence is seeking a skilled Technical Support Specialist to assist our client in delivering exceptional support services.

Key Responsibilities:
  • Provide effective resolution of end-user incidents and deliver comprehensive client support.
  • Troubleshoot and resolve hardware and software challenges efficiently.
  • Collaborate with team members to enhance service delivery and user satisfaction.

Essential Qualifications:
  • 2-4 years of relevant experience in a technical support role.
  • Proficient in diagnosing and resolving technical issues for end users.
  • Strong communication skills and a customer-oriented approach.

About Arthur Lawrence:

Arthur Lawrence is a distinguished management and technology consulting firm, specializing in comprehensive business transformation and application implementation services for leading organizations.

Our extensive technical expertise and experience with premier companies empower us to provide innovative strategies and cost-effective solutions.

We are proud to be a UN Women Empowerment Principal Signatory and hold certification from the National Minority Supplier Development Council.


Recognition:

Arthur Lawrence has been acknowledged as a 2023 TOP WORKPLACE by the Houston Chronicle and has received multiple accolades for our growth and excellence in service delivery.


Core Values:

Our operations are guided by seven fundamental principles: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Adhering to these values has led us to surpass expectations and achieve remarkable success.