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Food and Beverage Operations Manager
2 months ago
Oak View Group is seeking a skilled Food and Beverage Supervisor to oversee the serving of guests in our venue dining areas and catering functions. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing inventory, and assisting with special events.
Key Responsibilities- Supervise the serving of meals to guests and direct guests to the buffet line.
- Assist in recording guest orders and relaying them to the kitchen via the P.O.S. system.
- Compute the cost of meals and present guests with the check, accepting payments and providing change as necessary.
- Maintain sanitation, health, and safety standards in work areas.
- Recognize guests who are visibly intoxicated and take action to cut off alcohol to such individuals.
- Enforce all Ovations policies and procedures.
- Practice excellent Human Resources skills regarding employee relations, corrective action, coaching, and counseling employees.
- At least 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable education.
- Ability to supervise the work of others.
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
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