Golf Operations Coordinator

3 weeks ago


Palm Desert, California, United States Troon Golf, L.L.C. Full time

Golf Operations Coordinator

Troon Golf, L.L.C. is seeking a highly skilled Golf Operations Coordinator to join our team. As a key member of the golf operations team, you will assist the 1st Assistant Golf Professional and/or Head Golf Professional in managing all golf and golf-related activities at the facility.

Key Responsibilities:

  • Provide a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event.
  • Coordinate each tournament or event from the initial planning stages until the completion of the event.
  • Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels.
  • Generates monthly calendar of events for management review.
  • Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues.
  • Schedules and maintains tee times for members, groups and individual play.
  • Maintains accurate records for all groups and tournaments.
  • Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc).
  • Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
  • Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
  • Assists with the registration of golfers for tournaments.
  • Administers tournaments in conjunction with facility tournament manual.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Group Sales Associate.
  • Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.

Requirements:

  • 1-2 years golf industry experience preferred
  • College degree (PGM) preferred
  • PGA Member or Apprentice
  • Must have strong customer/guest orientation
  • Must have strong communication skills
  • Highly polished interpersonal skills, with the ability to connect with people easily and quickly
  • Must acquire basic computer skills
  • Must be dependable

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