Golf Operations Coordinator
3 weeks ago
Golf Operations Coordinator
Troon Golf, L.L.C. is seeking a highly skilled Golf Operations Coordinator to join our team. As a key member of the golf operations team, you will assist the 1st Assistant Golf Professional and/or Head Golf Professional in managing all golf and golf-related activities at the facility.
Key Responsibilities:
- Provide a positive, high level of service to customers by working with each tournament group to ensure successful completion of the event.
- Coordinate each tournament or event from the initial planning stages until the completion of the event.
- Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels.
- Generates monthly calendar of events for management review.
- Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues.
- Schedules and maintains tee times for members, groups and individual play.
- Maintains accurate records for all groups and tournaments.
- Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc).
- Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
- Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
- Assists with the registration of golfers for tournaments.
- Administers tournaments in conjunction with facility tournament manual.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include, but is not limited to: Group Sales Associate.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
Requirements:
- 1-2 years golf industry experience preferred
- College degree (PGM) preferred
- PGA Member or Apprentice
- Must have strong customer/guest orientation
- Must have strong communication skills
- Highly polished interpersonal skills, with the ability to connect with people easily and quickly
- Must acquire basic computer skills
- Must be dependable
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