Overnight Facilities Support Specialist
1 week ago
Position Summary:
The Overnight Facilities Support Specialist is responsible for maintaining the cleanliness and operational efficiency of the hotel during overnight shifts. This role requires a commitment to guest satisfaction and adherence to brand standards.
- Guest Services:
Complete necessary brand training and contribute to achieving hotel goals for guest satisfaction. Provide assistance and information to guests regarding hotel amenities and the surrounding area. - Operational Duties:
Perform thorough cleaning of public areas and back-of-house spaces, ensuring adequate supply levels. Report maintenance issues promptly to maintain guest satisfaction. Maintain a clean work environment, including housekeeping closets and laundry facilities. - Safety and Security:
Identify and address potential safety hazards and security concerns. Report any suspicious activities and adhere to privacy standards to protect guest information. - General Expectations:
Manage time effectively to complete all assigned tasks. Maintain a professional appearance and demeanor while complying with all brand standards.
The role involves regular walking, lifting, and the ability to handle various physical tasks. Candidates must be in good physical condition to meet the demands of the position.
Qualifications:- Prior experience in a similar role is beneficial but not mandatory.
- Must be at least 21 years old and possess a clean driving record.
- Strong organizational and time management skills are essential.
- Ability to work independently and in a fast-paced environment.
Performance Expectations:
Maintain a focus on guest satisfaction and uphold cleanliness standards throughout the property.
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