Operations Manager

6 days ago

Monterey, California, United States 4LEAF, Inc Full time
Job Description

About Us

4LEAF, Inc. is a multi-discipline engineering firm providing services throughout the United States. For over 20 years, we have assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industry's notable providers of planning, building and safety, engineering, construction management, and fire consulting services, 4LEAF has an enviable track record of completing complex projects and staffing assignments with both public and private clients. Our company culture has consistently allowed us to meet and exceed the needs of our clients.

Job Responsibilities

  • Manage the operations of our new Monterey Office, supervising staff and productivity of workload.
  • Maintain interface with Clients, ensuring Quality Control, Deadline Management, and Implemented Policies and Procedures for Coordinating staff.
  • Be in charge of staff trainings, manage schedules, and provide general support for all staff, clients, applicants, and management.

Key Responsibilities

  • Enforce Office policies and procedures.
  • Supervise office operations and productivity.
  • Maintain Office Equipment.
  • Manage Office Supplies and Inventory.
  • Coordinate with contractors & vendors for building maintenance (as required).
  • Coordinate with IT (Information Technology) on office infrastructure and support.
  • Organize and assist with onboarding new employees.
  • Provide Staff Training (Coordinators & Plans Examiners) and Mentor staff.
  • Facilitate all staff Meetings and Trainings.
  • Client Liaison (For all Newport Beach clients).
  • New Client setups.
  • Manage and Maintain Client Contracts and Profiles.
  • Trouble-Shoot and Problem-Solve Plan Review issues.
  • Quality Control for all Plan Review Project (QA: Client Plan Requirements).
  • Quality Control of Coordinators tasks.
  • Mediate and correct customer complaints.
  • Manage and Monitor Deadlines for all projects.
  • Time Management for all projects (Hourly & Fixed).
  • Audit Project Fees & Invoices.
  • Calculate and Process 3rd Party Plan Review Fee Quotes.
  • Process 3rd Party Payments.
  • Attend Meeting with Clients for software training.
  • Re-development of the plan check department daily operations and database programs to streamline process.
  • Developed Training Programs & EZ-Plan Tutorials.
  • Developed and Implemented Technician Procedure Manuals.
  • Interpret Plan Corrections to applicants.
  • Organize meeting with Applicants, Engineers, and Architects.
  • Process Plan Checks, Corrections, and Approvals (For major projects).
  • Provide backup for coordinating staff.
  • Manage Plan Reviewers schedules.
  • Provide general support for all Plan Reviewers & Engineer staff.
  • Primary Support to Department Director.
  • Other duties as assigned.

Requirements and Qualifications

  • 5+ years of experience in industry.
  • Ability to interpret and understand California Codes, Municipal Codes, and etc.
  • Knowledge of Plan Review, Building departments functions and operations.
  • Ability to read and Interpret Plans, Corrections, and Redlines.
  • Possession of or ability to obtain a valid California driver's license.

Compensation

  • $30 to $40/hr; commensurate with experience and qualifications.
  • Benefits Package available including Health insurance, Vision insurance, Dental insurance, 401(k) Retirement, Flexible spending account, Paid time off.

4LEAF, Inc. is an equal opportunity employer.

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