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Boutique Assistant Manager

2 months ago

Pembroke Pines, Florida, United States Francesca's Full time

Location: Pembroke Pines, Florida

Employee Type: Regular

Join a vibrant and innovative environment that offers ample opportunities for career growth.

Our brand is a reflection of our diverse team and our commitment to inclusivity. We invite you to help us deliver unique fashion and lifestyle products that empower self-expression.

We are seeking a candidate with experience in specialty retail for the role of Assistant Store Manager. You will play a pivotal role in enhancing guest service, product presentation, and visual merchandising while demonstrating strong problem-solving skills and a business-oriented mindset to support the Boutique Team Leader. Your responsibilities will include assisting in the development and retention of a high-performing, diverse team. You will inspire your team to deliver exceptional guest experiences and drive sales through effective coaching. Collaborating with the Boutique Team Leader, you will analyze business drivers, optimize profitability, and ensure that visual and operational standards are consistently upheld.

Leadership Responsibilities:

  • Achieve business objectives by maximizing daily sales, managing expenses, and enhancing performance metrics through proactive sales floor leadership and ongoing coaching.
  • Delegate tasks effectively and monitor progress to ensure expectations are met.
  • Provide constructive feedback that empowers and motivates team members.
  • Serve as a liaison between the Boutique Team, Field, and corporate partners.

People Development Requirements:

  • Attract, recruit, and retain team members focused on guest satisfaction and sales performance.
  • Lead, mentor, and coach team members to help them realize their full potential.
  • Prepare associates for advancement using available company resources.
  • Assess and address performance challenges fairly and consistently, adhering to established guidelines.
  • Foster open, honest, and trusting relationships with team members.
  • Demonstrate high personal integrity and inspire others to uphold the same values.

Guest Engagement Expectations:

  • Lead by example and meet our guest engagement standards with every interaction.
  • Establish a proactive selling culture that encourages a confident sales team.
  • Train and guide the team to engage with all guests while managing operational tasks.

Visual Merchandising Standards:

  • Maintain an inspiring boutique environment that captivates guests.
  • Develop visual decision-making skills and effectively communicate our brand's vision.
  • Implement and uphold our visual brand standards to showcase our unique product offerings.
  • Exhibit enthusiasm for the fashion trends available in the boutique.

Operational Knowledge:

  • Enforce all company policies and procedures consistently and fairly.
  • Assist in scheduling team members to ensure exceptional service and maximize sales.
  • Oversee boutique opening and closing procedures.
  • Manage financial transactions and secure boutique operations.
  • Safeguard the boutique's physical assets through regular audits and inventory checks.

Physical Requirements:

  • Ability to navigate the sales floor and stockroom effectively, including bending, standing, twisting, and lifting.
  • Capability to work independently.
  • Must be able to lift and carry items weighing up to 35 lbs.

Competitive Benefits Offered:

  • Paid Parental Leave
  • Medical, Dental, Vision, and Life Insurance (for Full-Time Positions)
  • 401(k) Plan
  • Opportunities for Growth and Advancement
  • Generous Employee Merchandise Discount

We are continuously seeking and attracting top talent. If you believe your skills and experience align with our needs, we encourage you to consider joining our team.

Francesca's is an equal opportunity employer, recognizing that our team members are essential to our success.