Business Process Improvement Specialist

6 days ago

New York, New York, United States Novisync, Inc Full time
Job Summary

We are seeking a highly skilled and experienced Business Analyst to join our team at Novisync, Inc. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs, identifying opportunities for improvement, and developing solutions to meet those needs.



Key Responsibilities

  • Business Analysis
    • Collaborate with internal and external stakeholders to elicit, analyze, and communicate business needs and requirements.
    • Develop and maintain business cases for project proposals, including need, solution, feasibility, costs, timeline, and results.
    • Conduct requirements gathering, identify business rules, prepare test plans, monitor and document test results, and report status, issues, and risks.


  • Process Improvement
    • Apply Lean concepts to improve business processes and reduce waste.
    • Assess processes, take measurements, and interpret data to identify areas for improvement.
    • Design, run, test, and upgrade business processes and systems.
    • Develop best practices, routines, and innovative solutions to improve quality and efficiency.
    • Perform process simulations and manage competing priorities in process design.


  • Project Management
    • Conceptualize, develop, coordinate, prepare, and implement plans to support business initiatives.
    • Create tracking mechanisms, identify resources required for successful implementation, establish and implement timetables and control methodologies.
    • Support business staff by collecting information, preparing materials, coordinating resources, and sharing information freely and proactively.


    Requirements

    • Bachelor's degree; MBA or relevant technical degree preferred.
    • Minimum of 7 years of successful experience as a business analyst and proven history managing and delivering large-scale, complex, multi-year projects.
    • Strong background in technology, analysis, and critically evaluating information gathered from multiple sources.
    • Proven experience successfully working in a team setting and ability to reconcile conflict.
    • Experience in related professional business/project analyst capacity.
    • Proven experience writing business requirements documentation (BRDs) and functional requirements documentation (FRDs).
    • Experience managing/working on projects through all phases of the Software Development Life Cycle (SDLC).
    • Extensive organizational skills to manage business expectations and project artifacts.
    • Excellent listening skills and ability to elicit pertinent information from key staff.
    • Excellent oral and written communication skills.
    • Proven work experience in process re-engineering.
    • Excellent technical skills.
    • Knowledge of process-related standards.
    • Analytical thinker with interpersonal skills.
    • Experience in finance/housing (e.g. mortgages, mortgage insurance/underwriting and audits).
    • Public sector experience is a plus.
    • Experience with Microsoft Office, Project, Excel, and Visio.
    • Experience with SQL Server is a plus.

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