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Process Improvement Associate
2 months ago
Oscar Health is seeking a dedicated Process Improvement Associate to contribute to our Eligibility & Billing Optimization team.
Oscar is a pioneering health insurance provider, built on a comprehensive technology platform with a commitment to serving our members effectively. Our mission began in 2012, aiming to create a health insurance experience that feels personal and supportive.
Role ResponsibilitiesIn this role, you will collaborate across various departments, representing the needs and interests of your team in company-wide strategic projects and addressing business challenges related to internal processes. Your key responsibilities will include:
- Leading the comprehensive management of cross-functional projects, including the creation of project plans, engaging stakeholders, and fostering collaboration to ensure successful outcomes.
- Assessing departmental performance through data collection, analysis, and interpretation, while assisting in the development of departmental metrics and strategies for improvement.
- Working collaboratively with both internal and external stakeholders to devise proactive implementation and communication strategies for effective change management.
- Mentoring team members and promoting their professional growth.
- Ensuring compliance with all relevant laws and regulations.
- Performing additional duties as assigned.
- Minimum of 3 years of experience in operations, health insurance, data analysis, engineering, or consulting.
- At least 2 years of experience utilizing data analysis tools such as Excel, SQL, or Python.
- Proven experience in end-to-end project management for a minimum of 2 years.
- Experience in designing and enhancing workflows, along with developing associated operational and technical procedures for at least 2 years.
- Familiarity with process improvement methodologies such as Lean, Six Sigma, or Theory of Constraints for at least 2 years.
- Bachelor's degree in Engineering, Business Administration, or a related field.
- Lean Six Sigma Green Belt certification or higher.
- A combination of a bachelor's degree and relevant experience may also be considered.
At Oscar, we are committed to fostering an inclusive environment where everyone can express their authentic selves and feel a sense of belonging. We strive to transform healthcare through our diverse perspectives and backgrounds.
Compensation Transparency: The base salary for this position varies by location, with specific amounts determined by factors such as skills, education, and experience. Full-time employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and participation in a 401(k) plan.
Reasonable Accommodation: Oscar Health considers applicants based solely on their qualifications, without regard to disability or accommodation needs. Applicants requiring reasonable accommodations during the application process should contact the Oscar Benefits Team.
