Front Desk Associate
3 days ago
We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.
Responsibilities:- Professionally greet members and guests, ensuring a warm and welcoming experience
- Scan membership IDs upon members' entrance, maintaining accurate records
- Answer phones professionally, responding to member inquiries and concerns
- Update members' accounts as needed, ensuring seamless transactions
- Maintain a clean and organized work area, adhering to high standards of professionalism
- Ability to work flexible shifts, including opening, closing, and mid-day shifts
- Ability to tour members, showcasing our facilities and services
- Provide exceptional customer service to members, prospective members, and guests, exceeding expectations
- Aid other departments with related tasks, demonstrating a team-oriented approach
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Must be able to perform all essential physical aspects of the position, including standing for long periods, sitting, walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling, and lifting up to 50lbs at a time
- Competitive salary and benefits package
- Complimentary Club membership
- Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop
We are an equal opportunity employer and welcome applications from diverse candidates. For more information, please visit our website at www.equinox.com.
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