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Front Desk Coordinator

2 months ago


Pasadena, California, United States Elara Caring Full time

About Elara Caring

We are a leading provider of in-home care services, dedicated to delivering high-quality care to our patients in the comfort of their own homes.

Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities

  • Greets visitors and patients, and forwards them to the correct department and/or person in a timely manner.
  • Places, receives, and routes a high volume of calls, and relays messages/announcements.
  • Provides information to callers and visitors.
  • Distributes job applications to scheduled candidates.
  • Manages the reception area and provides customer service.
  • Orders and distributes office supplies.
  • Assists other administrative staff with overflow work, including mailings, faxing, and data entry.

Requirements

  • High School Diploma or GED Required
  • 2+ years as a receptionist or Administrative Assistant
  • Working knowledge of the computer, including MS Office programs, database software, and other office equipment a plus
  • Ability to work collaboratively with all teams, departments within the company, and work independently
  • Ability to demonstrate organizational skills and extreme attention to detail
  • Knowledge of the healthcare industry is preferred

What We Offer

  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance