Client Support Specialist
2 weeks ago
A successful independent insurance agent is looking for a qualified individual to fill the role of Customer Service Representative. Previous experience in the insurance field is not necessary, as we are willing to train the right candidate with the appropriate skill set.
We are in search of a dynamic professional who is eager to contribute to our growth through meaningful interactions and exceptional customer service. If you are a driven self-starter who excels in a fast-paced setting, this could be a fulfilling career opportunity with significant income and advancement potential.
Key Responsibilities:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Employ a customer-centric, needs-based approach to inform clients about available insurance solutions.
- Uphold a strong work ethic and a commitment to achieving success on a daily basis.
- Competitive base salary
- Paid time off for vacations and holidays
- Retirement savings plan
- Valuable industry experience
- Opportunities for professional growth and advancement within the office
- Strong interpersonal skills
- Excellent communication abilities - written, verbal, and listening
- Customer-oriented mindset
- Organizational proficiency
- Self-driven and motivated
- Attention to detail
- Proactive problem-solving skills
- Commitment to exceptional customer service
- Ability to learn and utilize computer systems
- Pride in completing tasks accurately and on time
- Capability to work collaboratively in a team setting
- Ability to manage multiple tasks simultaneously
- Provide comprehensive activity reports to the agent
- Must be able to obtain Property & Casualty license
- Must be able to obtain Life and Health license
- Selected candidates are expected to stay updated on product changes, licensing requirements, and ongoing education
This position is with an independent contractor agent, not affiliated with any specific insurance company. Employees of independent agents must successfully complete any required licensing and training programs.
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