Data Center Operations Expert

6 days ago

Washington, Washington, D.C., United States CoreSite Full time
Job Description

Job Summary:

We are seeking a highly skilled Data Center Operations Expert to join our team at CoreSite. As a key member of our facilities and data center operations team, you will be responsible for ensuring the operational integrity and regulatory compliance of our facilities and data center electrical, mechanical, fire life safety systems, and communications infrastructure.

Key Responsibilities:

  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, including electrical, mechanical, communications, building monitoring and control.
  • Track and trend operational characteristics to ensure maximum operational efficiency.
  • Mentor junior staff and work with the site Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
  • Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
  • Manage systems to avoid unplanned, customer-impacting outages.
  • Manage the data floor and back of house mechanical loading capacity to ensure the cooling system is operating at its highest efficiency.
  • Provide applied mechanical and integrated control expertise for the entire data center.
  • Work as a primary knowledge expert in regard to fire and electrical codes.
  • Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
  • Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.
  • Trouble Ticket Management
  • Work Order Completion Process
  • Infrastructure projects (Internal/Customer) including cage build-outs, overhead installations, rack and stack.
  • Navigate and utilize a CMMS system.
  • Use developed procedures to solve problems.
  • Assist in asset and consumable inventory management.
  • Responsible for the tracking and proper labeling of all equipment per established procedures.
  • Ensure that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.
  • Provide physical security within the CoreSite premises.
  • Provide day-to-day exceptional customer service and support.
  • Incident escalation and report writing
  • Monitor the building fire alarm system.
  • Maintain and complete regular facility and security tours documenting and responding to found issues.
  • Adhere to and promote CoreSite's Principles of Operational Excellence

Requirements:

We are looking for a highly skilled and experienced Data Center Operations Expert with a strong background in electrical and mechanical systems, as well as a proven track record of ensuring operational integrity and regulatory compliance in a data center environment.

Key Qualifications:

  • Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including electrical distribution and layout, transformers, PLC's, generators, switchgear, UPS systems, STS', ATS', PDU's, chilled water systems, CRAC/CRAH's, pre-action sprinkler systems.
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
  • Expert knowledge of fiber optics / cabling infrastructure and industry best practices.
  • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
  • Expert knowledge and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.

Education and Experience:

We require a Bachelor's degree in Mechanical or Electrical Engineering or equivalent time in rate, as well as 5 or more years of experience in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience).

Physical Demands and Special Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand 1/3 – 2/3 of the time
  • Ability to walk 1/3 – 2/3 of the time
  • Ability to sit 1/3 – 2/3 of the time
  • Ability to climb and balance 1/3 – 2/3 of the time
  • Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
  • Ability to reach with hands & arms 1/3 – 2/3 of the time
  • Ability to smell, talk & hear
  • Ability to use hands to type, handle & feel
  • Ability to reach with hands and arms
  • Ability to see at close and distance ranges and the ability to see color
  • Must be comfortable working in a high stress, fast paced environment with shifting priorities
  • Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
  • Ability to lift up to 50 pounds 1/3 of the time

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