Customer Service Float

2 weeks ago


Portland, Oregon, United States West Coast Self-Storage Full time
Position Overview:
West Coast Self-Storage Group is seeking a full-time Float Customer Service Associate/Assistant Property Manager. This role is ideal for individuals with a background in retail sales and customer service who are eager to advance their careers.

Key Responsibilities:
  • Show available storage units and assist customers through the leasing process.
  • Achieve retail sales and occupancy goals.
  • Deliver outstanding customer service by assessing clients' storage needs through various communication channels.
  • Manage and balance cash drawer and petty cash.
  • Perform general office duties, including filing and managing customer accounts.
  • Maintain property standards, ensuring cleanliness and operational efficiency.
  • Complete additional tasks as assigned by management.

Qualifications:
  • Valid driver's license and dependable transportation.
  • Experience in retail sales, cash handling, and customer service.
  • Ability to work independently and manage time effectively.
  • Willingness to work weekends and some holidays.
  • Basic computer proficiency, including knowledge of MS Office applications.

Benefits:
  • Competitive hourly wage with potential for monthly and quarterly bonuses.
  • Mileage reimbursement and phone stipend.
  • Comprehensive medical, dental, and vision insurance.
  • Flexible Spending Account (FSA).
  • $10,000 Employer Sponsored Life Insurance.
  • Paid sick leave and vacation.
  • 401(k) plan with matching contributions.
  • Annual profit-sharing opportunities.
  • Employee discounts and referral programs.
  • On-the-job training and opportunities for advancement.

Company Commitment:
West Coast Self-Storage Group is dedicated to fostering an inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, genetic information, or any other status protected by law. We value diversity and strive to reflect the communities we serve.

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