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Customer Service and Property Management Associate

2 months ago

Portland, Oregon, United States West Coast Self-Storage Full time

Are you a skilled customer service and sales expert ready to advance your career? West Coast Self-Storage is on the lookout for a motivated and friendly full-time Assistant Property Manager - Float to become part of our dynamic team.

In this engaging position, you will have the chance to demonstrate your outstanding interpersonal abilities while managing the daily operations of a successful self-storage facility. If you are a customer-oriented individual with a proactive attitude, we would love to hear from you. This role involves floating between various locations.

Benefits:

  • $18.50/hr. plus opportunities for MONTHLY & QUARTERLY bonuses
  • Comprehensive Medical, Dental, and Vision insurance
  • Flexible Spending Account (FSA)
  • $10,000 Employer Sponsored Life Insurance
  • Paid Sick Leave and Vacation
  • 401(k)/Roth with matching contributions
  • Annual Profit Sharing
  • Employee Discounts
  • Referral Incentive Program
  • On-the-Job Training
  • Opportunities for Advancement
Daily Responsibilities:
  • Deliver exceptional customer service by evaluating customers' storage requirements through in-person, phone, and online inquiries
  • Develop a store strategy to meet monthly and annual budget goals
  • Manage web pricing and discount offerings
  • Ensure the property meets West Coast's Clean & Operational standards, including cleaning vacated units, sweeping, mopping, and changing light bulbs
  • Oversee vendors and capital expenditure projects
  • Facilitate the auction process
  • Show available units and assist customers through the leasing process
  • Manage, audit, and balance cash registers and petty cash
Qualifications:
  • Valid driver's license and dependable transportation (required)
  • Experience in Retail Sales, Cash Management, and Customer Service
  • Ability to work independently while achieving team and company goals
  • Availability to work weekends and some holidays (required)
  • Basic computer proficiency and familiarity with MS Office applications (Excel, Word, Outlook)
To learn more about West Coast Self Storage Group, please visit our website at

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is dedicated to providing equal opportunities for all employees and applicants. WCSS does not discriminate in hiring, assignments, promotions, or other employment conditions based on race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.

In accordance with the Americans with Disabilities Act, reasonable accommodations may be provided upon request to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value a workforce that reflects the diverse communities we serve.