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Account Management Specialist

2 months ago

San Diego, California, United States JPT Services Full time
Position Overview

JPT Services is a dynamic business development organization that prioritizes the well-being of its team members. We embrace a diverse workforce, fostering an environment where individuals from various backgrounds can thrive. We are currently seeking an entry-level professional who has a genuine interest in engaging with clients and colleagues. The ideal candidate for the Client Account Manager role should possess a strong enthusiasm for customer interaction, a desire for achievement, and a commitment to providing exceptional service.

Key Responsibilities:

  • Establish initial contact with clients, offering friendly and informative responses to their inquiries.
  • Collaborate closely with customers to address their needs and facilitate the sales process.
  • Handle challenging customer inquiries while maintaining a positive and solution-oriented approach.
  • Master our sales methodologies, effectively managing negotiations to achieve high closing rates and customer loyalty.
  • Prepare purchase orders and assist in the onboarding process for both clients and consumers.
  • Develop new client accounts and ensure timely responses to all inquiries within the CRM system.
  • Actively engage in ongoing training and professional development opportunities.

Qualifications:

  • 1-2 years of experience in a customer service environment, demonstrating proficiency in negotiation and upselling.
  • A personable and amicable professional who values building positive relationships.
  • Ability to efficiently manage multiple tasks and prioritize effectively.
  • Exceptional communication skills with a friendly and approachable demeanor.
  • Ability to thrive in challenging situations while maintaining composure.

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