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Patient Access Coordinator
2 months ago
Join Billings Clinic and become part of a healthcare team renowned for its exceptional quality of care and a dynamic work environment. Our facility is consistently recognized among the top 1% of hospitals globally, having achieved Magnet Recognition since 2006.
Why Choose Us? At Billings Clinic, you will experience a collaborative atmosphere that prioritizes compassion and safety. Our culture fosters growth and learning opportunities in a community setting, where outdoor activities and family-friendly events abound.
About Billings Clinic Billings Clinic is a community-owned, not-for-profit health system with over 4,700 employees, including more than 550 healthcare providers. Our organization comprises a multi-specialty group practice and a 304-bed hospital, recognized nationally for our outstanding quality of care.
Your Benefits We offer a comprehensive benefits package for full-time employees, including Medical, Dental, Vision, a 403(b) Retirement Plan with employer matching, a Defined Contribution Pension Plan, Paid Time Off, and an employee wellness program.
Position Overview As a Patient Access Coordinator, you will be pivotal in shaping the first impression patients have of our clinic. Your role will involve educating patients and their families about our services, managing expectations, and gathering essential information for both new and returning patients.
Key Responsibilities
- Provide clear communication regarding insurance processes and payment expectations.
- Collect and verify patient and guarantor information, including insurance details.
- Guide patients through the check-in process, including information on parking and services.
- Prepare customized welcome packets for new patients, including scheduling itineraries.
- Assist patients in understanding financial assistance options and payment arrangements.
Qualifications
Education: High school diploma or equivalent; some college or healthcare-related coursework preferred.
Experience: Six months of experience at Billings Clinic preferred; customer service experience, particularly in healthcare, is desirable.
Commitment to Excellence Billings Clinic is dedicated to creating an inclusive workplace that values diversity and promotes equitable treatment for all employees and applicants. We strive to provide an accessible recruitment experience and encourage candidates to request accommodations if needed.
