Production Support Specialist

4 weeks ago


Basking Ridge, New Jersey, United States Omni Inclusive Full time
Key Responsibilities
  • Provide support for Ericsson Telecommunication Applications, including WFA, KIRKS, LEIS, SNAM, FACS, SWITCH, NSDBI, TEMS, and NMA.
  • Assist with Mainframe application support, focusing on tier 2 and tier 3 issues.
  • Collaborate with teams to resolve application and production support issues.
Technical Expertise
  • Experience with Ericsson Telecommunication Applications, including WFA, KIRKS, LEIS, SNAM, FACS, SWITCH, NSDBI, TEMS, and NMA.
  • Knowledge of Mainframe application support, including tier 2 and tier 3 issues.
Requirements
  • Strong technical skills and experience in Ericsson Telecommunication Applications.
  • Ability to work collaboratively with teams to resolve complex issues.


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